As part of the penitential service, Pope Francis went to confession himself before administering the sacrament himself to a number of individuals, one of whom was Knopf.
She said that she had no idea she would be confessing with the Pope, and only found out the day before. "It was a total surprise," she said, explaining that she was selected due to her involvement with Misericordia Media.
An initiative of the Jubilee of Mercy, the Misericordia Media is a project of Catholic Bytes and offers an audio reflection for pilgrims walking through the Holy Door in St. Peter's Basilica, as well as a brief, 10 minute video on the presence of the theme of mercy throughout the basilica.
Knopf said that during the confession, Pope Francis gave her general advice which is applicable to all areas of her life.
"He said that when discerning the will of God, it is really easy – you just have to ask and pray and he will let you know. So ask and pray to the Lord on every step of the way and he will let you know as it comes."
She said it was particularly meaningful to go to confession with the Pope during the Jubilee of Mercy, since he has placed such a strong emphasis on the sacrament during the Holy Year.
"That was one of the main points of my experience that was so beautiful," she said, adding that another significant part of the confession was that it was so "beautifully normal."
"It really put into perspective that I'm meeting Christ in the confessional," Knopf said, noting that every time she goes to confession Christ is the one forgiving her sins, "and my preparation should reflect that regardless of who is acting as his representative in the confessional, whether that be a first year priest or the Vicar of Christ on earth."
For those who are afraid to go to confession or who haven't been in years, Knopf told them not to be afraid, and to focus on what Pope Francis has often said during the Jubilee: that in the confessional, it is the "merciful face of Christ" that we encounter.
"There is nothing you can take to the confessional that won't be forgiven," she said, adding that confession is above all "a sacrament of love," so there is nothing to fear.
Elise Harris was senior Rome correspondent for CNA from 2012 to 2018.