Days after the death of her 25 year-old son, Stephany Nicolo from Wakefield, Massachusetts called the Vatican and left her name and number with a representative. Distraught with anguish, she told the Vatican that she did not believe in God anymore.

The grieving mother thought she would never hear back.

According to a July 2 Fox News article:


On Friday, weeks after Nicolo made the call, she awoke at 6:40 a.m. to find a missed call and voice message on the cellphone sitting in her living room from a man — speaking in accented English — who identified himself as a representative from the Vatican.

The voice of an older man, who Nicolo believes is the Pope, can be heard in the background at the beginning of the recording.

A Vatican spokesman could not immediately confirm if it was indeed His Holiness in the background on Nicolo’s message, but she is taking it on faith.

“I missed it by 10 minutes,” she said. “I couldn’t believe it. I had to play it several times.”

“I’ve always loved my faith, but when your child is taken, you can’t help but question it,” said Nicolo, who described herself as a devout Catholic. “It renewed my faith and belief in God.”

After receiving comfort from the Holy See, her faith has been restored.

“I want him to know I love him. He has helped me so much in my time of grief. There are no words to describe what this phone call has done for me.”



Nicolo said that the Pope sent her “a big hug and a blessing,” while she mourns the loss of her son.

Local priest at St. Joseph’s Parish in Wakefield, Fr. Ronald Barker believes this act of kindness showcases the true character of Pope Francis. “It says so much to me about the Pope. He really thinks about simple things like this. It touched me,” he told Fox News on July 2.

Pope Francis, known for making such personal efforts as the Vicar of Christ, continues to be a model of humility and charity. The pontiff courageously demonstrates, especially through this touching story, how to be a true brother in Christ to those in need.